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General
What does "notendownload" mean?
"notendownload" is a combination of the German words for "sheet music" and "download".
This means you can download your purchased sheet music immediately from our website and save it to your computer.
There are no waiting times or shipping required.
Most sheet music is provided as PDF files and can be saved and printed using a PDF program such as Adobe Reader.
This means you can download your purchased sheet music immediately from our website and save it to your computer.
There are no waiting times or shipping required.
Most sheet music is provided as PDF files and can be saved and printed using a PDF program such as Adobe Reader.
What do I need to save and print the sheet music?
You need software that can open and handle PDF files. Most computers already have a suitable program such as Adobe Reader preinstalled.
What are PDF files?
PDF stands for "Portable Document Format". It ensures that documents look the same on every device.
Our sheet music is delivered in this format for best compatibility and print quality.
Our sheet music is delivered in this format for best compatibility and print quality.
My question isn't listed here – who can I contact?
Feel free to reach out via our Contact form.
Shopping
When will I receive my purchased sheet music? Does it need to be unlocked?
Your purchased sheet music is available for download immediately after successful payment – also later via the “My Sheet Music” area.
Exception: When paying via bank transfer (prepayment), it takes 2–3 days. You will receive a confirmation email once your payment is received.
Exception: When paying via bank transfer (prepayment), it takes 2–3 days. You will receive a confirmation email once your payment is received.
Do I have to pay extra for playbacks?
Playbacks included with sheet music are free. If an item includes a free playback, it will be clearly marked.
Some playbacks can be purchased optionally – this will be indicated with a note (e.g. "Playback can be purchased additionally").
Some playbacks can be purchased optionally – this will be indicated with a note (e.g. "Playback can be purchased additionally").
How can I pay?
We offer various payment methods depending on your location:
Germany: Credit/debit card, PayPal, SEPA, Bancontact, eps, iDEAL, bank transfer
Austria: Credit card, PayPal, SOFORT, bank transfer
Switzerland: Credit card, PayPal, bank transfer
Other EU countries: Credit card, PayPal, SOFORT, bank transfer
Germany: Credit/debit card, PayPal, SEPA, Bancontact, eps, iDEAL, bank transfer
Austria: Credit card, PayPal, SOFORT, bank transfer
Switzerland: Credit card, PayPal, bank transfer
Other EU countries: Credit card, PayPal, SOFORT, bank transfer
Is there a minimum order value?
No. Sheet music can be purchased from just €0.99 without needing to buy anything else.
Exception: Choral works may have a minimum quantity requirement.
Exception: Choral works may have a minimum quantity requirement.
Will I be charged regularly after a one-time purchase?
No. notendownload does not use subscriptions or hidden fees. You only pay for what you buy – nothing more.
How do I access my sheet music?
Log in to your "My Sheet Music" area using your email and password.
All purchases will be listed there and can be downloaded as PDFs or printed directly.
For best results, save PDFs to your computer and open them with Adobe Reader before printing.
All purchases will be listed there and can be downloaded as PDFs or printed directly.
For best results, save PDFs to your computer and open them with Adobe Reader before printing.
I can’t find my purchased items – what should I do?
If you received an order confirmation email:
Please contact us via our Contact form.
If you did not receive an email:
Then your payment likely did not go through. Please try again or reach out to us.
Please contact us via our Contact form.
If you did not receive an email:
Then your payment likely did not go through. Please try again or reach out to us.
Support
How can I contact notendownload support?
You can reply to your order confirmation email directly or use our Contact form.
Copyright
Are composers and publishers compensated when I buy sheet music?
Yes. Every download via notendownload.com includes licensing fees for composers and publishers.
We have licensing agreements with all rights holders to ensure legal distribution.
See all publishers and authors
We have licensing agreements with all rights holders to ensure legal distribution.
See all publishers and authors
Problems?
I can’t log in – why doesn’t my password work?
Passwords must be entered manually using your keyboard. Copy/paste does not work.
Also check your email address for typos. For example: @t-online.de vs. @-online.de
Still having trouble? Contact us.
Also check your email address for typos. For example: @t-online.de vs. @-online.de
Still having trouble? Contact us.
I forgot my password – how can I log in?
How can I change my password?
Log in, then go to “My Sheet Music” in the top-right area. In the dropdown, select “Change password”.
How do I log out of my account?
Hover over the “My Sheet Music” section in the top-right and select “Logout”.
Once logged out, you’ll see a blue “My Sheet Music” button instead.
Once logged out, you’ll see a blue “My Sheet Music” button instead.
I can’t open or save my files. What can I do?
If the save/download buttons are greyed out:
- For PDF/MP3 files: Click the contact form below.
- For instant print files: They must be printed within 7 days of purchase.
After that, re-activation is no longer possible.
Contact support: Contact form
- For PDF/MP3 files: Click the contact form below.
- For instant print files: They must be printed within 7 days of purchase.
After that, re-activation is no longer possible.
Contact support: Contact form
My PDF file looks broken – what's wrong?
All PDFs are created in high quality. If your PDF appears distorted, your PDF viewer might not support certain fonts.
Please try Adobe Reader or Nuance PDF Reader – both are free and reliable.
Please try Adobe Reader or Nuance PDF Reader – both are free and reliable.